TCL Pixel Policy

April 30th, 2019

PURPOSE:

Define the pixel policy to support in warranty service.

SCOPE:

TCL follows a guideline based on industry standard practices.

PROCEDURE:

The table below shows the allowable number of malfunctioning pixels that are acceptable, depending on the native resolution of the panel and allowing for 2 malfunctioning pixels per million pixels.

Native resolution
 No. of pixels
 No. of million pixels
 Acceptable defects
1280 x 720
 921,600
 0.9
 2
1920 x 1080
 2,073,600
 2.1
 4
3840 x 2160
 8,294,400
 8.2
 16
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