My TCL Roku TV Remote is NOT Working

Depending on which TCL Roku TV you are using, you will have one of the following remotes.  Select the image of your remote: *Note:  If your remote control has numbers or does not look like the images below, click  here . TIP:  Check out the free Roku Mobile App for tablets and smartphones.  Makes it easy to manage and access many features of your TC...

How to Perform a Factory Reset on your TCL Roku TV

A factory reset returns the TV to its original, out-of-the-box state.  Performing a factory reset will remove all stored personal data relating to your settings, network connections, Roku data, and menu preferences.    Once completed, you must repeat the guided setup, reconnecting to the Internet, re-linking your Roku account, and reloading streamin...

TCL Pixel Policy

PURPOSE: Define the pixel policy to support in warranty service. SCOPE: TCL follows a guideline based on industry standard practices. PROCEDURE: The table below shows the allowable number of malfunctioning pixels that are acceptable, depending on the native resolution of the panel and allowing for 2 malfunctioning pixels per million pixels. Native r...

How to Restart Your TCL Roku TV

While troubleshooting, you might be required to restart your TCL Roku TV.  Below are the step-by-step instructions: Press  on your remote to open the main screen. Scroll up or down and select Settings Press the right arrow button and select System  Press the right arrow button and select Power Press the right arrow button and select System Restart P...