Will I be charged for customer service or device activation?

There is no charge to activate a TCL Roku TV or to create and activate a Roku account.  TCL Roku TV customer service is also free of charge. In addition, our customer support agents will never: Ask for access to your computer. Ask for your social security number or date of birth. Ask for passwords for your computer or your Roku account. Advise you t...

How to Remove Streaming Channels

There are multiple ways to manage your channel list.  You can do it using (1) the on-screen menus of your TCL Roku TV or (2) your Roku account with the Roku App from your mobile device, or by going directly to the https://channelstore.roku.com website.  To learn how to remove or delete channels, select your device below.  On your TCL Roku TV        ...